Information we collect and how we use it
Two types of information are collected from our website:
Personal or "individually identifiable" information you provide to us.
Aggregate information regarding overall website traffic patterns. Normally, web servers collect this type of standard web server/visitor traffic information as part of their web log processes. We do not report on individual user sessions.
You do not need to give personal information to receive information from this site.
There are instances online, however, when Baby's Breath requests individually identifiable information from you. Please note that we do give our web visitors options wherever necessary and practical. Such choices include:
Opting not to provide certain personal information when completing donation or registration features.
Opting not to receive further communications from Baby's Breath.
When you choose to make an online donation through the Baby's Breath website, you will be redirected to an outside website, Canada Helps. Canada Helps may request the following information:
Contact Information: first and last name, street address, city, province or state, postal or zip code, country, telephone number, e-mail address and other contact information. This information is used to process your donation and your tax receipt.
Credit Card Information: Canada Helps processes standard credit card information (card number, card type and expiration date) via a secure, 128-bit encrypted Secure Sockets Layer (SSL) session. SSL is the proven standard for secure web transactions. This information is only used to process the payment of your donation. We do not store credit card information.
In Memoriam and In Honour Contributions: in the case of memorial contributions and honour contributions, a personalized acknowledgement card is sent to a designated recipient, usually the family member of the deceased or the honouree. Therefore, we will request the name, address, city, province or state, postal or zip code, country and telephone number for your designated acknowledgement card recipient. This information is only used for the purpose of sending the acknowledgement card.
Our website contains e-mail links and contact forms that allow web visitors to easily send an e-mail inquiry or feedback to Baby's Breath. When you use these links and forms, your e-mail address and the subject of your inquiry are provided to the Foundation.
We only use this information to respond to your inquiries and track the service we provide. This information helps us improve our website, provide more relevant information to our site visitors and update our site as need be.
Canada Customs and Revenue Agency Requirements relating to Donations
In order to satisfy the requirements of the Canada Revenue Agency (CRA), we maintain records of all contributions to Baby's Breath. Personal information is private and confidential. Additionally, all information is stored in a secure location accessible only by authorized staff and volunteers.
Baby's Breath may contact online donors or event participants with further communications on a variety of topics such as providing our newsletters, direct mail campaigns and thank you letters. Donors may be contacted by mail, telephone or e-mail. If you do not wish to be contacted, we will honour this request. Simply contact the national office.
Occasionally, we may contact individuals who have provided their individually identifiable information through the website, and have agreed to be contacted, specifically in order to conduct surveys seeking feedback. These surveys are used to improve our level of service to you. While aggregate information about survey results may be publicized, individual data from these surveys will not be shared with other organizations.